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Process Simulation

Process Simulation is a new way to improve processes. It helps process owners find the best improvements and make transformation decisions that have a big impact on ROI.

This page provides an explanation of Process Simulation and compares it to other BPM tools such as process mapping and mining. We also explain the benefits of using it as a process improvement tool.

“Silico’s Business Process Simulation has been a game-changer for our process excellence initiative. By utilising the Digital Twin of our processes, we could identify and pre-empt potential issues before they arise, saving us significant time and resources.”

What is Process Simulation?

Process Simulation is an innovative method to improve processes and detect process inefficiencies in a virtual environment. The tool suggests the optimal combination of process changes to optimise the performance of an organisation.

A standout feature of Process Simulation is its capability to generate solutions and explore what-if scenarios. This shows the full impact of process changes across the whole organisation.

How can Business Process Simulation work with other technologies:

Process Mapping

Process Mapping visualises your current and potential operating models. Business Process Simulation unlocks additional value from your process maps by generating Digital Twins that replicate and quantify your process maps to enable decision optimisation.

Process Mining

Process Mining discovers and analyses your as-is process using historical data. After Process Mining, nearly all data points for a Digital Twin have been collected to unlock the power of Process Simulation.

Task Mining

Task Mining captures userbehaviour in your systems. Using BPS, Task Mining data is combined into a Digital Twin of the entire process and connected to commercial outcomes to make holistic changes that improve performance across the board.

Robotic Process Automation
(RPA)

Robotic Process Automation (RPA) uses bots to remove manual work from repetitive tasks. Business Process Simulation can tell you if automation is the best solution and where to deploy it for maximal impact without negative side effects.

Business Intelligence
(BI)

Business Intelligence (BI) tools help you make sense of large amounts of data and monitor your organisation. BPS can synchronise with BI tool's data and feed them into Digital Twins in real-time to inform and improve your decisions.

Benefits

Win more client opportunities:

Through partnering with Silico and offering our innovative Business Process Simulation technology, there is a better chance of winning more client opportunities.

Drive extra value for existing clients:

Our Simulations provide you with the opportunity to offer an easy-to-use, new service to your clients to drive extra value out of the relationships for minimal effort.

Training:

We are one of the first to learn a new and growing disciple. As a partner, Silico will provide a top-class training course and 4 training sessions to enable you to be an expert in Business Process Simulation.

Revenue Share:

Receive 10% of first-year net sales revenue received by Silico from your Referral of a Silico Platform.

Lead Generation:

Silico actively refers clients when the opportunity arises. Partnering with us will give the opportunity to generate more client opportunities as Silico are looking for delivery partners and are a partner-first organisation.

Joint Marketing:

Take advantage of marketing kits to help you go to market, generate demand and progress the pipeline. Also, work with Silico to develop joint marketing campaigns.

Access to Silico Platform:

Partners are able to use the Silico platform for free to better learn how to use it and to provide demos and proof of value to clients.

Watch our Introduction to BPS Webinar

The time is now ripe to make the most of your organisation's data and information. Business Process Simulation (BPS) is a state-of-the-art simulation methodology that enables the Digital Twin of the Organisation (DTO). It builds on the existing process ecosystem and leverages your information to rapidly build Digital Twins of your processes, connect them to commercial outcomes, test different scenarios, and identify the best course of action. With process simulation, businesses can visualise how changes to their processes will impact efficiency, costs, and productivity, enabling them to make informed decisions and take action to optimise their operations.

Where does Process Simulation fit in?

Process Simulation plays a role in the modern Business Process Management ecosystem by addressing a gap in the process optimisation journey. BPM is focused on data, using tools like process mapping, process mining and business intelligence to understand and measure process performance. However, Process Simulation goes even deeper in analysing processes.

Simulation is the bridge that connects data-driven insights with strategic decision-making. It fits into the process ecosystem by enabling organisations to model and simulate various scenarios within their processes.

Simulation shows how process changes can affect the performance, efficiency, and productivity of an organisation in a dynamic and predictive way.

In essence, Process Simulation helps answer the "what if" questions that process mapping and process mining alone cannot fully address.

By creating virtual environments to test changes, organisations can make informed decisions about process improvements and optimising their processes. They can evaluate the potential outcomes, risks, and benefits of different process alterations before implementing them in a real-world environment.

This capability is particularly valuable in today's rapidly changing business landscape, where organisations need to be agile and adaptive. It allows businesses to discover the consequences of process changes and make adjustments proactively. This ensures that decisions align with the businesses strategic goals.

What should a Process Simulation platform be able to do?

A Process Simulation platform should possess several key capabilities to effectively support process improvement and decision-making. Firstly, it should enable the creation of a Digital Twin that mirrors the structure and behaviour of real-world business processes. ThisDigital Twin serves as a reliable representation for analysis.

The platform should have monitoring and control features. Users can use simulation to find future process problems like bottlenecks, SLA breaches, and resource planning issues. This helps organisations stay ahead of problems and optimise their processes.

A robust Simulation platform should facilitate the evaluation of transformations. Users should have the ability to modify any aspect of the process. This includes the process flow, structure and input parameters. By making these modifications, users can simulate how it process changes effect the calculated business metrics.

Using ‘What-if’ scenarios, you can compare the current state (as-is) with the potential future state (to-be). This is essential for assessing the effects of process changes, technology implementations, or automation designs.

In essence, a fully-fledged ProcessSimulation tool provides the following capabilities (only Silico can deliver all the following):

Fully flexible & extensible (not statistical) Process Simulation framework

Modular & composable

Ability to simulate into thefuture

Access to every element at every time-step

Flexibility to change anything about the structure and/or parameters of a simulation

Automatically build simulations from Process Discovery outputs

Synchronise with Enterprise data to enable Digital Process Twins

Find optimal ways to change a process

What is the aim of Process Simulation?

The primary aim of Process Simulation is to show you the optimal process changes and improvements for your business.This is done in a controlled, virtual environment for testing various scenarios and strategies.

Organisations simulate their processes to find the best way to improve their operations, like making things more efficient or cheaper. Furthermore, Process Simulation can create a business case by giving data-driven insights on the benefits and impacts of process changes. This supports well-informed decision-making.

What are the benefits of Process Simulation?

Process Simulation offers a number of benefits above and beyond other process improvement tools. Read below to discover the top 4 benefits of using Process Simulation in your business:

The time is now ripe to make the most of your organisation's data and information. Business Process Simulation (BPS) is a state-of-the-art simulation methodology that enables the Digital Twin of the Organisation (DTO). It builds on the existing process ecosystem and leverages your information to rapidly build Digital Twins of your processes, connect them to commercial outcomes, test different scenarios, and identify the best course of action. With process simulation, businesses can visualise how changes to their processes will impact efficiency, costs, and productivity, enabling them to make informed decisions and take action to optimise their operations.

Quickly extract value from existing information:

Get more value from your existing information and process improvement tools by using Process Simulation. Quickly convert insights from tools like process mapping and process mining into Digital Twins to get the most out of information.

Solve problems before they affect the business:

Identify issues in your process using your Digital Twin before they affect the process and your KPIs in the real world.

Optimise decisions before implementation:

Test process improvements and operational decisions virtually before implementing them to ensure optimal process changes are identified before implementation.

Foster buy-in and convince stakeholders:

Use interactive dashboards within Process Simulation software to demonstrate future performance and encourage action. Use Simulation to make the business case for process improvements.

How is Process Simulation different to Process Mapping?

Process mapping is a valuable tool for visually representing an organisation's processes, showcasing their structure and how they connect. It excels at creating a clear understanding of existing processes.

On the other hand, Process Simulation extends beyond visualisation. It offers predictive analysis capabilities, enabling organisations to explore future scenarios and assess potential outcomes.

Process Simulation supports data-driven decision-making. This provides quantitative insights into the impact of changes on key metrics like revenue and cash flow. It also fosters continuous improvement by regularly simulating processes to identify optimisation opportunities.

Simulation also serves as a foundation for creating a dynamic Digital Twin of the Organisation (DTO). This allows organisations to model and refine their operations strategically over time.



How is Process Simulation different to Process Mining?

Process Simulation offers many advantages in addition to Process Mining. This makes it a strategic tool in theBusiness Process Management ecosystem to add to your stack.

Process Simulation tools are inherently future-focused. This enables organisations to model and simulate potential future scenarios. Unlike Process Mining, which is retrospective and aims to understand past events.

Process Simulation empowers businesses to visualise the effects of changes. This provides valuable insights for strategic decision-making, growth planning, and continuous improvement.

Additionally, Simulation directly links process performance to commercial key performance indicators (KPIs). This aligns process improvements with the organisation's most important outcomes and objectives. Whereas process mining provides insights into past processes but may not align with strategic goals.

Silico excels in offering interconnected analysis capabilities. It allows organisations to assess how changes in one part of a process impact the entire business. This makes it particularly valuable for complex processes where adjustments can trigger ripple effects throughout the organisation.


how Business Process Simulation Works Alongside Process Mining

Looking to uncover the opportunities hiding in your processes beyond your process mining insights?

Download our quick guide to using Process Simulation after Process Mining:

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How does Process Simulation software work?

Process Simulation softwares are all built differently. While the core of Silico’s simulation engine is built on a mathematical (System Dynamics) understanding of business processes, it also includes additional features that make simulation enterprise-ready. This best represents business processes and enables Silico users to optimise their processes more efficiently and effectively.

Unique features such as AI and the ability to import BPMN files are native to Silico. These help to minimise the time to insight. This enables simulation models to be generated almost instantly.



Which processes can you improve with Business Process Simulation?

Process Simulation is a tool that can be applied to any business process to achieve optimised results and decide on process changes. Here are some key processes where Process Simulation can be utilised:

Lead-to-Cash:

Meeting customer expectations without commercial sacrifices can be difficult. Process Simulation can aid you in unlocking revenue, reducing costs, and improving customer relationships. Process Simulation allows businesses to identify the most efficient approach that meets customer expectations while maintaining profitability.

Procure-to-Pay:

Procurement processes are critical. Process Simulation can be employed to assess different procurement strategies, supplier relationships, and inventory management approaches. Simulating processes such as P2P ensures that your purchasing processes minimise costs and inventory risks simultaneously.

Supply Chain Optimisation:

Process Simulation is invaluable in optimising supply chain operations by modelling various scenarios and identifying potential bottlenecks or inefficiencies. It allows for the development of resilient supply chain strategies that enhance customer satisfaction while minimising operational disruptions.

Finance Transformation:

Finance Processes can require significant working capital. Simulating processes helps to improve efficiency and make smart decisions that boost cash flow quickly. This ensures an efficient and optimised Finance Transformation.

Take your first step towards becoming a Process Simulation Practitioner

Process Simulation software differences

Process Simulation software can differ significantly in terms of features, capabilities, and target industries. These differences consist of various aspects, such as the simulation methodologies employed (e.g. Monte Carlo simulation, agent-based modelling or System Dynamics, like Silico), the user interface's ease of use and customisation options, and the extent of integration with other systems and data sources.

Download our Business Process Simulation Guide

Are you looking to learn more about Business Process Simulation and how it can help you to build a digital twin of the enterprise? Download our free guide to get up to speed:

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Download The Guide
Please enter a valid email address to download the PDF.