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- This is it.
Introduction
Silico is the only technology that lets you build end-to-end digital twins of processes that span teams or functions, connect them to real-time data from across the organisation, and simulate business outcomes into the future. It is the Business Process Simulation (BPS) tool that spans across and beyond processes and is the go-to solution for companies that require a single source of truth for comparing the ROI of transformation initiatives to ensure that processes can support strategic business objectives.
You may be wondering how your organisation can benefit from Business Process Simulation. This blog highlights the main benefits of using BPS for process improvements and transformation initiatives along the stages of identifying improvement requirements, designing and deciding on process changes, implementing changes, and continuous monitoring and analysis.
To learn more about how to create a basic simulation model, check out our video demo below:
Identify Forward-Looking Optimisation Requirements
BPS is uniquely able to highlight future issues that the process will experience, ensuring resources are focused on process changes that address upcoming issues rather than optimising for the past. BPS can, for example, identify where backlogs will accumulate in the future and under what conditions. Thus, BPS highlights which parts of the process need to be improved and optimised. By joining up different processes across teams and functions and linking them to business outcomes, BPS can identify how changes across your business may affect a processes and, in turn, business objectives. Users can create such forward-looking scenarios easily and are not limited to historical values, statistical distributions, and events. Instead, scenarios can reflect future policies and expectations to understand how upcoming changes will affect all parts of the process.
De-Risk Process Design Decisions
When designing process variants, BPS can aid and de-risk design decisions and help communicate those decisions to foster buy-in. Simulating process improvements digitally and quantifying their impact ensures that the most promising improvements are selected for implementation, that unforeseen consequences are uncovered and addressed, and that improvements are likely to achieve strategic business objectives. Thereby, costs of later rework are reduced. BPS can then generate buy-in by helping to communicate design decisions and set expectations of their impact, as well as those of rejected alternatives and delayed action, to ensure that your organisation pursues the most promising path. For example, BPS can be used to determine the impact of implementing a new ERP system that would automate several steps in an Order-to-Cash process. KPIs pulled from this simulation would include changes in lead time, effort per order, as well as associated revenues and costs. This allows process transformation consultants to simulate the impact of a digital transformation in a virtual space, thereby helping them to find the system changes that would deliver the best ROI to the business.
Reduction of Implementation Costs
By highlighting additional requirements early, BPS can reduce costs and risks while implementing selected process improvements and transformations. By identifying differences between planned and achieved outcomes over time, BPS can determine if further process changes are required to achieve business objectives. Thereby, process specialists can act proactively during the implementation to improve outcomes and satisfaction for operators and (internal) clients and customers.
Continuous Monitoring and Analysis
After implementation, the BPS model can be used as a digital twin by operations managers to optimise the outcomes of operating processes. With real-time data from across their organisation, process managers are always aware of their process state and what is coming up next, allowing them to monitor and analyse the process continuously. They can simulate and test decisions virtually, such as capacity requirements and allocation, and implement the most successful strategies and tactics. BPS provides them with an early warning system that can indicate if more extensive changes are likely required.
Conclusion
It goes without saying that Business Process Simulation brings a number of benefits, such as the ability to:
- Align business operations with business strategy across silos
- Improve the communication of process improvement and transformation initiatives
- Improve operational efficiencies and test new solutions virtually within a digital twin of the enterprise
- Gain competitive advantage through improved business process efficiency
Using Business Process Simulation, your company can develop a competitive advantage. Silico provides a framework for BPS that allows our customers to explicitly model the resources and processes that drive outcomes - giving you a coherent foundation for assessment. Silico’s Executive Consoles let decision-makers engage with simulations by exploring the impact of their decisions on the KPIs that matter. Silico ensures your business is operating at the highest efficiency level through accurate and real-time Business Process Simulation models.
